Help

Premium

  1. Why isn't there a one-time purchase?
  2. How to cancel the Premium subscription?
  3. How do I get a refund for the Premium subscription?
  4. Is there an annual and monthly subscription?
  5. What does Premium give you?

Currency exchange rates

  1. Where does the app get exchange rates from?
  2. Exchange rates are not updating
  3. Does the converter work without internet?
  4. How to set your own exchange rate?
  5. How often does the app update currency exchange rates?
  6. Which exchange rate is used: official or parallel?
  7. Why doesn't the app have currency exchange rate charts?

Currencies

  1. Why is there no currency for this country in the app?
  2. How to remove currencies from the main screen?
  3. Why is Toman used instead of the Iranian rial?

Advertisement

  1. How do I disable ads?
  2. The app shows too much advertising
  3. Full-screen ads are annoying
  4. Ads appear at an inappropriate moment
  5. The ad is too loud
  6. Why is indecent or fraudulent advertising shown?
  7. Does the app collect my personal data?

Converter

  1. What makes your converter better than Google's converter?
  2. What makes your converter better than a standard calculator?
  3. Can currency be exchanged through the app?
  4. How to calculate a percentage?

Interface

  1. Why is there no exchange rates on the main screen?
  2. How to copy and paste a number?
  3. I don't like the app's design
  4. How do I turn off key sounds?
  5. How do I add more decimal places?
  6. The interface is poorly translated into my language
  7. Why doesn't the app use Liquid Glass and Material Design?

Widget

  1. Is there a widget with exchange rates, like in the iOS version?

Cryptocurrencies

  1. Add more cryptocurrencies
  2. Why did you remove Toncoin?

About the application

  1. Why are there two versions of the app, Classic and Neo?
  2. Is there a version for Android, iPhone, Mac, Apple Watch?
  3. What technologies is the application written in?
  4. Who develops Currency Converter?
Contact us